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Shipping Policy for 'The Crafted'

Thank you for choosing 'The Crafted' for your arts and crafts needs! We strive to provide a seamless and enjoyable shopping experience, including reliable shipping services. Please review our shipping policy below:

  1. Processing Time:

    • Orders are typically processed within 1-3 business days after payment confirmation.

  2. Shipping Methods:

    • We offer international shipping to bring 'The Crafted' to art enthusiasts worldwide.

    • Shipping options and costs are calculated at checkout based on your location and preferred delivery speed.

  3. Delivery Times:

    • Delivery times may vary depending on your location and the shipping method selected.

    • International orders may take 7-21 business days to arrive, subject to customs clearance.

  4. Shipping Confirmation:

    • Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.

    • Please allow 24-48 hours for the tracking information to be updated.

  5. Customs and Import Duties:

    • International customers are responsible for any customs and import duties that may apply in their country.

  6. Support:

    • For any inquiries or assistance related to shipping, please contact our support team at

    • Our support team will respond within 1-2 business days to address your concerns.

  7. Shipping Address:

    • Please ensure that your shipping address is accurate and complete during checkout to avoid any delivery issues.

  8. Lost or Damaged Items:

    • In the rare event of lost or damaged items during shipping, please contact our support team immediately for assistance.

  9. Returns and Exchanges:

    • For information on returns and exchanges, please refer to our Returns Policy on our website.

  10. Delivery Restrictions:

    • We regret that we are unable to deliver to P.O. boxes. Please provide a physical address for delivery.

'The Crafted' is committed to providing high-quality products and exceptional service. We appreciate your support and hope you enjoy your artistic discoveries!

If you have any further questions or concerns, please don't hesitate to reach out to us at

Happy Crafting!

'The Crafted' Arts and Crafts Marketplace
Victoria Falls, Zimbabwe


Affordable Shipping

Enjoy affordable shipping on all orders

Product Replace

Easy Product Replacement Available!

Emi Available

No cost EMI available on all major credit cards

24/7 Support

Dedicated 24/7 support via chat and email