Skip to main content

Get UPTO 5% OFF on your 1st order SHOP NOW

Default locale English

Payment Policy for "The Crafted" Arts and Crafts Marketplace

Effective Date: 1-Jan-2024

Thank you for choosing to be a part of "The Crafted" community. Our mission is to provide a platform for artisans and crafters to showcase and sell their unique creations. To ensure a smooth and secure transaction process, we have outlined our payment policy below:

1. Accepted Payment Methods:

  • "The Crafted" accepts payments through PayPal and credit/debit cards.

2. Currency:

  • All transactions on "The Crafted" are processed in USD. More currencies will be added with time.

3. Pricing:

  • Prices for products listed on "The Crafted" are displayed in the chosen currency.

  • Sellers are responsible for setting their product prices, including any applicable taxes or fees.

4. Transaction Fees:

  • "The Crafted" charges a 3.8% transaction fee on each successful sale.

  • This fee covers the cost of maintaining and enhancing our platform to provide you with the best possible experience.

5. Payouts to Sellers:

  • Sellers will receive their payouts on bi-weekly, monthly or quarterly basis after deducting the transaction fee.

  • Payouts will be processed through Bank transfer.

6. Refunds and Returns:

  • Buyers may request refunds or returns within 30 days of receiving the product.

  • Sellers are responsible for handling refunds and returns in accordance with "The Crafted" Refund and Return Policy.

7. Support:

  • For any payment-related queries or concerns, please contact our support team at

  • Our support team is available to assist you Monday to Friday, 9 AM to 5 PM.

8. Security:

  • "The Crafted" prioritizes the security of your payment information. We use encyrption among other methods to protect your data.

9. Changes to the Payment Policy:

  • "The Crafted" reserves the right to modify the payment policy at any time. Sellers will be notified in advance of any changes.

By using "The Crafted" platform, you agree to adhere to this Payment Policy. If you have any questions or concerns, please do not hesitate to contact our support team.

Thank you for being a part of "The Crafted" community!

"The Crafted" Arts and Crafts Marketplace
Location: Victoria Falls, Zimbabwe

Affordable Shipping

Enjoy affordable shipping on all orders

Product Replace

Easy Product Replacement Available!

Emi Available

No cost EMI available on all major credit cards

24/7 Support

Dedicated 24/7 support via chat and email